Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wayne Martin

Wayne Martin

September 11, 2024

5  out of  5
rating by Wayne Martin
"The best I absolutely feel comfortable with her and her staff, and actually move from a different Statefarm to be with herS"
Profile photo of Samantha Burns

Samantha Burns

September 5, 2024

5  out of  5
rating by Samantha Burns
"Very helpful and are very nice"
We responded:
"Thank you so much for the five star review and kinds words Samantha. We appreciate YOU and helping with all of your insurance needs. "
Profile photo of Karen Landy

Karen Landy

September 3, 2024

5  out of  5
rating by Karen Landy
"I recently moved here and it’s been so wonderful to be in an office with all women. They do such a great job at understanding my needs, they explain coverage so thoroughly and detailed that it allows me to understand my policies. When I meet with Eva and Ari, they make me feel like I’m the only person in room. Everyone here is so kind, supportive, caring, and empowering. Thank you so much for taking care of me, Eva Gee Scott State Farm!!"
We responded:
"Karen!! What an amazing review, thank you so much for taking the time to share your experience. It has been our pleasure helping welcome you to Charlottesville and we are so thankful that you selected us to help with all of your insurance needs. We appreciate YOU!! "
Profile photo of Yair Amaya

Yair Amaya

August 29, 2024

5  out of  5
rating by Yair Amaya
"No doubt they're the best in town , thank you Ariana Delacruz for your kindness and helping me getting my insurance at a low price and good benefits."
We responded:
"Yair thank you for the five star review and sharing your experience about working with Ari. We are so thankful you selected our office to help with your insurance needs and appreciate YOU!!! "
Profile photo of Melia Shelton

Melia Shelton

August 29, 2024

5  out of  5
rating by Melia Shelton
"Usually calling insurance companies is a pain but Makenzie was so kind, personable, and professional. She helped me get the exact policy I needed within a 10 minute phone call and was a pleasure to talk to. Thank you Makenzie and State Farm!"
We responded:
"Melia this review warms our heart. Thank you for taking the time to share your experience with MaKenzie and trusting us with your insurance needs. We appreciate YOU!!!"
Profile photo of Walt Hammond

Walt Hammond

August 27, 2024

5  out of  5
rating by Walt Hammond
"I have always gotten great help and support from my State Farm agent."
We responded:
"Walt we so appreciate your kind words and five star review. We are thankful for the opportunity to serve you. "
Profile photo of Nora Montiel

Nora Montiel

August 27, 2024

5  out of  5
rating by Nora Montiel
"Had a great experience with Ari! She is such a sweetheart,so informative, friendly and helpful!"
We responded:
"Nora thank you for the wonderful comments about Ari and the five star review. We are thankful to help you with all of your insurance needs and appreciate YOU!!!"
Profile photo of Chris Friedman

Chris Friedman

August 24, 2024

5  out of  5
rating by Chris Friedman
"Friendly and informative!"
We responded:
"Chris - thank you so much for the five star review and kind words. We are thankful for YOU!"
Profile photo of darlene weekes

darlene weekes

August 22, 2024

5  out of  5
rating by darlene weekes
"Extremely friendly and kind. Answered all my questions and even got me additional coverage that I hadn't thought of but definitely needed. Ari was superb, only thing I didn't get to meet Jake from State Farm 🤣🤣😂🤣"
We responded:
"Darlene what a wonderful review, thank you so much for taking the time to share your experience. We are still waiting to meet him too, but in the mean time I have a cardboard cutout at the office, you have to come by and take a picture with "Fake Jake" ❤"
Profile photo of Erika Nemergut

Erika Nemergut

August 18, 2024

5  out of  5
rating by Erika Nemergut
"Grateful to have this team of thorough, diligent and compassionate women on my side helping me protect my home, automobiles and loved ones. Ari was the agent who helped me change all of my insurance from one nationally known company to the trusted company of State Farm. She was patient, intelligent and thoughtful in navigating me through the process. Eva Gee Scott’s team is a great source for one’s insurance needs."
We responded:
"Erika! Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had such a positive experience. We strive to provide excellent service and support to our valued customers like you. We are grateful for your trust in us to protect you. If there is anything else we can assist you with in the future, please don't hesitate to reach out."
Profile photo of Carroll Hartman

Carroll Hartman

August 15, 2024

5  out of  5
rating by Carroll Hartman
"Eva Gee Scott, a State Farm agent here in Charlottesville, has been my agent for all my insurance needs. Her staff and she are outstanding, professional, offer excellent advice, are there for me a phone call away. If you are looking for an outstanding insurance agent, give Eva Gee Scott a call. It could be very worth your while."
We responded:
"Carroll!!! Thank you so much for your kind words and sharing your experience. Our goal is to be there for you when you need us and provide the service you deserve for all of your insurance needs. We appreciate YOU!"
Profile photo of Cole Rakes

Cole Rakes

August 2, 2024

5  out of  5
rating by Cole Rakes
"What top notch service!! Eva and her team are terrific and she definitely took the time to make sure I was getting the policy that made the most sense for my family. Truly could not have asked for a better experience and am very happy with my new coverage!"
We responded:
"Cole - thank you so much for your awesome review. It was such a pleasure working with you and I am thankful for the opportunity to help protect your family even more. Appreciate YOU!"
Profile photo of jessica jackson

jessica jackson

July 30, 2024

5  out of  5
rating by jessica jackson
"Ari was wonderful to work with. While I didn't get the auto insurance, I did sign up for renters insurance at a cheaper cost than what I was paying and because of the caring kind service from Ari."
We responded:
"Thank you so much for taking the time to share your experience with Ari. We are thankful for the opportunity to work with you and truly appreciate YOU!"
Profile photo of Heaven Fleming Bryant

Heaven Fleming Bryant

July 28, 2024

5  out of  5
rating by Heaven Fleming Bryant
"Was such a smooth and great experience with Ariana!!! She made sure my family and I were set. Thank you!!"
We responded:
"Heaven - we so appreciate you sharing your experience with Ari. Making sure you and your family are protected is what we take pride in. Thank you for trusting us with your insurance needs. "
Profile photo of Daniel Bernardo-Arizmendi

Daniel Bernardo-Arizmendi

July 25, 2024

5  out of  5
rating by Daniel Bernardo-Arizmendi
"Ariana was friendly and easy to talk too. Not to mention they were very patient and helpful. Helped me get the best price for my needs. Highly recommend."
We responded:
"Daniel - Thank you for taking the time to leave such a positive review about your experience with Ariana! We are thrilled to hear that she was friendly, easy to talk to, patient, and helpful in helping you find the best price for your needs. We greatly appreciate your recommendation."
Profile photo of Josse Van Passel

Josse Van Passel

July 22, 2024

5  out of  5
rating by Josse Van Passel
"My experience with State Farm was amazing. They provided me with the perfect policy almost immediately after I explained that I needed coverage to start on the same day. As an international student, finding the right policy and figuring out payment options was challenging. However, State Farm showed incredible flexibility, patience, and kindness throughout the process. In addition, their customer service was outstanding."
We responded:
"Josse - Thank you so much for sharing your amazing experience with State Farm! We are delighted to hear that we were able to provide you with the perfect policy promptly, meeting your need for coverage to start on the same day. We take pride in our outstanding customer service, and it means a lot to us that you recognized and appreciated it. If you have any further questions or need assistance, please do not hesitate to reach out. We are here to help. "
Profile photo of darnell watson

darnell watson

July 22, 2024

5  out of  5
rating by darnell watson
"Took care of all of my families needs rates are awesome Ari my representative was great very professional"
We responded:
"Darnell- Thank you for leaving such a positive review about your experience with us! We are thrilled to hear that we were able to take care of all of your family's needs and provide you with awesome rates. We strive to provide exceptional service, and we are glad that Ari delivered on that commitment."
Profile photo of K Sleezer

K Sleezer

July 20, 2024

5  out of  5
rating by K Sleezer
"I've been with State Farm forever and this office in particular. The staff at that branch and State Farm in general have been so helpful in multiple situations. State Farm has come through with great prices and great customer service in various situations, even situations where I thought they would be expensive or raise our rates."
We responded:
"K- Thank you for your long-standing loyalty to State Farm and for taking the time to leave such a wonderful review! We greatly appreciate your continued trust in our services and your kind words about our office and staff."
Profile photo of Luke Roark

Luke Roark

July 19, 2024

5  out of  5
rating by Luke Roark
"This team lowered my insurance and helped identify issues with my previous policy that resulted in a significant refund. Great local team—I couldn’t recommend them more"
We responded:
"Luke- We greatly appreciate your recommendation and your kind words about our team. It means a lot to us that you had such a positive experience with us."
Profile photo of Gary Scott

Gary Scott

July 17, 2024

5  out of  5
rating by Gary Scott
"Well she ain't my insurance agent. She is my son's wife and the mother of two fine boys. Her Joyfulness spills into everything. Her client reviews validate that! 😆"
We responded:
"I'm not giving up on becoming your agent!! Thank you for the best review ever ❤"
Profile photo of Isabel Thao Nguyen

Isabel Thao Nguyen

July 8, 2024

5  out of  5
rating by Isabel Thao Nguyen
"Eva was amazing to work with. She is kind and helpful. Highly recommend Eva and her team for all your insurance needs!"
We responded:
"Isabel!! Thank you so much for your incredible review! I'm beyond grateful to hear that you had a wonderful experience. Your recommendation means the world to me and my team. If there's anything else I can do for you, please don't hesitate to reach out."
Profile photo of John Tyler

John Tyler

July 8, 2024

5  out of  5
rating by John Tyler
"You and agent Scott have been very helpful. Had a nice chat with Eva the last time I visited your office."
We responded:
"Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience with our team. We strive to provide excellent service to all our clients, and it's great to know that we met your expectations. Appreciate YOU John!! "
Profile photo of Jesse Bejar

Jesse Bejar

July 5, 2024

5  out of  5
rating by Jesse Bejar
"Eva Scott is an outstanding insurance agent whose dedication to her clientele is truly remarkable. She consistently goes above and beyond to ensure her clients receive the best possible service and coverage. Eva's extensive knowledge of the insurance industry is evident in her ability to provide insightful advice and tailor policies to meet individual needs. Her commitment to staying informed about the latest industry trends and regulations ensures her clients are always well-protected. What sets Eva apart is her genuine care for people. She takes the time to understand her clients' unique situations and offers personalized solutions with empathy and understanding. Her approachable and friendly demeanor makes every interaction a positive experience. Eva is not just a trusted advisor but also a compassionate ally. Highly recommended!"
We responded:
"WOW - Jesse - thank you so much for the outstanding review. We truly value your feedback and are grateful that you took the time to recognize our efforts. We strive to provide exceptional service to all our clients, and it's incredibly rewarding to know that our dedication has made a positive impact on your experience. Your kind words motivate us to continue delivering the best possible service and support to all our customers. Thank you once again for your kind review. We are here for you and look forward to serving you in the future. "
Profile photo of damchoe gyaltsen

damchoe gyaltsen

July 3, 2024

5  out of  5
rating by damchoe gyaltsen
"She doing great job and excellent communication"
We responded:
"Damchoe - thank you so much for taking the time to write this review. We appreciate YOU!!! "
Profile photo of John Froitzheim

John Froitzheim

July 3, 2024

5  out of  5
rating by John Froitzheim
"Great Service. Even though I had a different agent, this branch was able to respond to a problem I had with my insurance in a timely and effective manner. I could not be more pleased. Sets a new standard for State Farm service."
We responded:
"John!! Thank you so much for your fantastic review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our office. Providing timely and efficient solutions is a top priority for us, and we are glad that we could meet your expectations. Your feedback and satisfaction mean a lot to us. We are committed to setting a new standard for State Farm service and will continue to strive for excellence in assisting our valued customers like you."